Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal details (name, email, phone number) when you submit a contact form or book a visit
• Identity documents for resident verification purposes
• Payment information for rent and deposit transactions
• Feedback and correspondence with our team

2. How We Use Your Information

We use the collected information to:

• Process bookings and manage your tenancy
• Communicate with you about our services, updates, and promotions
• Improve our services and website experience
• Comply with legal obligations
• Ensure the safety and security of our properties and residents

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (payment processors, maintenance partners), but only to the extent necessary for them to provide their services. We may also disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After your tenancy ends, we may retain certain information for up to 7 years for legal and accounting purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending an email to registered users. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at privacy@nestiverentals.com or call us at +91 98765 43210.